Track Your Order

ORDER PROCESS

1. Select the Correct Model and Color

We want to make sure you get your items as soon as possible. So, when ordering, please make sure you select the correct model and color for your item because we cannot modify your order(s). Modifications or cancellations cannot be made once the order has been inputted into the system.

2. When will my order be processed?

Orders are usually processed within 48 hours of request and shipped the day after processing. Please allow extra time for your order to be processed during holidays and promotional sale seasons.

3. How will I know my order has been shipped?

A shipping confirmation will be emailed to you as soon as your purchase has been shipped. This confirmation email contains a tracking link that’d allow you to track the status of your shipment.

4. How will I receive my order?

Your package may be delivered to you either by the local post office or a local courier service. Depending on your area, most orders will be delivered by the local post office, so the package might be delivered along with your regular mail. If you are not home when the delivery is made, a notice card will be left by the postal service to advise on how and where your delivery can be collected.

5. Am I eligible for free shipping?

We offer free shipping on all orders.

6. Will there be additional charges on my order?

No, our products are tax-free.

7. Cancellations/Changes

If you need to change or cancel your order, please contact us immediately because we process and ship orders fast. And once our warehouse has processed and shipped your order, we will be unable to change or cancel it.

TRACK YOUR ORDERS

To facilitate the entire shipping process and to ensure that you receive your order on time, please provide us with your full and precise mailing address, including your house number, street, landmark, city, state, and region, if applicable.

 As the receiver, it is your responsibility to track your order.Please go to the corresponding website to tracking your shipping status as per the shipping tracking no offered by ZonDoo service team.And you're welcome to send us emails to sales01@zond-tech.com if you have furhter query or concerns about your shipping and order status.

Thanks for your understanding and patience.